Connect University Terms of Service

Privacy Policy

Last Updated: March 1st, 2026

1. Information We Collect

• Subscription Information: Your name, email, and payment details (processed only through Stripe).

• User Content: The photos, bios, and other posts you submit for us to share.

• Activity Information: Basic details about how you interact with the Service, such as subscription status.

• Communications: Any messages or requests you send to us.

2. How We Use Your Information

• To run Connect University and publish your submitted posts.

• To process payments through Stripe.

• To contact you about your account or updates to the Service.

• To enforce our Terms, ensure user safety, and maintain platform integrity.

3. When We Share Information

• Public Posts: Anything you submit for posting will appear publicly on our Instagram pages.

• Service Providers: Stripe processes payment information and handles billing securely.

• Legal Requirement: We may disclose information if required by law or necessary to protect rights or safety.

4. Instagram & Third Parties

• Connect University operates on Instagram, which is owned by Meta.

• Your activity on Instagram is governed by Meta’s own terms and privacy policies.

• Connect University is not responsible for Instagram’s handling of your data.

5. Security Practices

• We take reasonable steps to safeguard your information, but no platform is entirely secure.

• You use the Service with that understanding.

6. Your Options

• You may cancel your subscription anytime at https://billing.stripe.com/p/login/bJe14g86K4Uya0h5gw7kc00.

• You may request that we remove your posts from our pages, but we cannot control copies saved or shared by others.

7. Children’s Privacy

• Connect University is not intended for children under 13, and we do not knowingly collect information from them.

8. Updates to This Policy

• We may revise this Privacy Policy periodically. Major changes will be announced, and continuing to use the Service indicates acceptance.

9. Billing Disputes & Chargebacks

By purchasing a subscription to Connect University, you expressly authorize recurring billing through Stripe using the payment method you provide and agree to these Terms at the time of purchase.

Connect University provides a digital promotional and publishing service delivered through Instagram-based content posting and account exposure. You acknowledge that digital services begin immediately upon activation of your subscription.

Service fulfillment occurs when any of the following actions take place:

• Your post is published on a Connect University Instagram page;

• Your content is scheduled, prepared, or approved for posting;

• Your post remains active or available under an active subscription;

• Story reposts, edits, or promotional exposure are provided during the subscription period.

Because digital services are delivered upon publication or availability and cannot be returned or reversed:

• All subscription payments are final and non-refundable, except where required by applicable law.

• Failure to cancel a subscription prior to the next billing cycle does not invalidate authorized charges.

• A self-service cancellation portal is provided, allowing subscribers to stop future billing at any time.

If a payment dispute or chargeback is initiated for services already delivered or made available, Connect University reserves the right to formally contest the dispute by submitting evidence including, but not limited to:

• Proof of customer authorization and subscription enrollment;

• Acceptance of these Terms at checkout;

• Billing records and payment confirmation from Stripe;

• Posting records, timestamps, and evidence of published or scheduled content;

• Account activity demonstrating service availability during the subscription period;

• Confirmation that cancellation access was continuously available to the subscriber.

Accounts associated with payment disputes or chargebacks may be suspended or permanently terminated at our discretion during or after the review process.

Initiating a chargeback does not cancel an active subscription and does not remove responsibility for valid charges incurred prior to cancellation.

If you dispute any charges that occurred before you went into our user based customer portal and cancelled your subscription yourself, we will challenge your dispute and you will most likely lose. If for any reason you are struggling to cancel your subscription from our customer portal, reach out to us and we will help guide you through it, however note that it might take us time to get back to you before your next billing cycle occurs.

10. Billing Dispute Notice

If you initiate a payment dispute or chargeback for charges incurred prior to canceling your subscription through the customer billing portal, Connect University reserves the right to formally challenge the dispute by providing evidence of subscription authorization, service fulfillment, and continued access to cancellation tools.

Subscribers are responsible for canceling their subscription directly through the customer portal to prevent future billing. Cancellation becomes effective once completed within the portal.

If you experience technical difficulty accessing or completing cancellation, you may request guidance from us; however, response times are not guaranteed, and billing may continue until the cancellation process is successfully completed before the next billing date.

Contact Us

For help, questions, or concerns, reach out at:

619-277-9929